Job Location : Rochester,NY, USA
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Job SummaryThe Enrollment Systems Applications Administrator within the Enrollment Systems and Analytics department of Enrollment Management is primarily responsible for managing various information technologies and building out new or modified operations for enrollment management departments and interdepartmental integrations by supporting engineering and administering end-user software and systems. A key focus of this position is the
9705BREnrollment ManagementEnrollment Systems and AnalyticsJob SummaryThe Enrollment Systems Applications Administrator within the Enrollment Systems and Analytics department of Enrollment Management is primarily responsible for managing various information technologies and building out new or modified operations for enrollment management departments and interdepartmental integrations by supporting engineering and administering end-user software and systems. A key focus of this position is the administration, enhancement, and optimization of Slate, the university's campus-wide admissions system.The Enrollment Systems Applications Administrator will work with key business leaders and other technical staff to configure, maintain, and support enterprise-wide integrations and system functionality, particularly as they relate to Slate and its connection to other institutional systems.This position will lead and/or collaborate on the management, administration, and deployment of the campus admissions system (currently Slate) and, as needed, the financial aid systems (currently Slate/ProSam). These systems are utilized by three campus admissions units: the Office of Undergraduate Admissions, Office of Graduate & Part-time Enrollment Services, and NTID Admissions, and by the Office of Financial Aid & Scholarships.The position manages, maintains, and supports technology development for admissions and financial aid operations to support RIT's brand, assist with student recruitment, retention, and selection efforts aligned with Institute-established enrollment goals, and aid in the administration and distribution of millions of dollars in institutional student financial aid. This role also focuses on managing databases and secure system integrations between the enrollment systems, particularly Slate, the campus Student Information System (SIS, PeopleSoft), and the university document imaging solution (OnBase). It provides ongoing support for enhancements and upgrades related to student enrollment systems.The Enrollment Systems Applications Administrator will work with key business leaders and other technical staff to configure, maintain, and support enterprise-wide integrations and system functionality, particularly as they relate to Slate and its connection to other institutional systems.Job ResponsibilitiesPerforms software enhancements, maintenance, system testing, and configurations necessary to ensure secure and reliable business workflow in the system environment, primarily within Slate, the university's admissions CRM, throughout the admission and financial aid cycle from prospect to enrollment (current student population included). With knowledge of university priorities and strategic objectives, formulates strategies to enhance systems to support end users and enable departments to perform more efficiently.In collaboration with the three campus admissions units and/or financial aid, works to streamline and improve processes that impact prospective and current students as well as internal staff. Performs impact analysis and priority assessments of proposed changes to determine the effect locally within the impacted unit and downstream. Implements and documents new system solutions and initiatives. Determines the need for local modifications to software when delivered functionality does not meet institutional needs. Monitors, troubleshoots, and resolves complex admissions and financial aid systems issues, with a focus on Slate and the campus Student Information System (SIS).Executes system testing, scriptwriting, and regression testing. Develops software components and solutions that adhere to development standards and are accurate, efficient, and maintainable. Creates, troubleshoots, and maintains support documentation for department users. Works closely with functional units to develop and administer training for admissions and financial aid staff on new processes, particularly those supported in Slate.Works and consults with other campus partners such as ITS, Development and Alumni Relations, Student Financial Services, Registrar, Housing, and Student Life on the requirements and implementation of admissions and financial aid data interfaces to ensure accurate and secure import and export of confidential data, standardization, and efficient flow of information. Ensures that all data is shared appropriately to support critical enrollment and retention goals, as well as compliance with Institute, federal, and state regulations.Serves as security administrator for all software and systems access for admissions and financial aid staff and many campus constituents. In financial aid systems, interprets and applies federal FERPA regulations to determine appropriate access levels. Manages and audits SIS student records security roles and consults with admissions and financial aid units in the implementation of their system and SIS security roles. Coordinates the implementation of security roles within enrollment systems, particularly Slate, and with ITS.In collaboration with the three campus admissions units and/or financial aid, works to streamline and improve processes that impact prospective and current students as well as internal staff. Performs impact analysis and priority assessments of proposed changes to determine the effect locally within the impacted unit and downstream. Implements and documents new system solutions and initiatives. Determines the need for local modifications to software when delivered functionality does not meet institutional needs. Monitors, troubleshoots, and resolves complex admissions and financial aid systems issues, with a focus on Slate and the campus Student Information System (SIS).Education/ExperienceRequired Qualifications:
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