Director of Operations - Winners Circle Group : Job Details

Director of Operations

Winners Circle Group

Job Location : Houston,TX, USA

Posted on : 2025-07-28T01:23:35Z

Job Description :

Join to apply for the Director of Operations role at Winners Circle Group

2 weeks ago Be among the first 25 applicants

Position Overview: The Director plays a critical leadership role in ensuring the smooth, compliant, and client-centered operation of their assigned site(s) at Winner's Circle Group of Texas.

This position blends strategic oversight with day-to-day operational management, emphasizing client care quality, team development, regulatory adherence, and community engagement. The Director also functions as a bridge between executive leadership and frontline staff, ensuring alignment with organizational goals and values.

Key Responsibilities:

  • Leadership & Operations: Provide leadership and structure to management staff and clinicians through supervision, trainings, and meetings. Attend weekly meetings with upper management to review financials and performance metrics. Promote company culture and client satisfaction. Serve as liaison with external community partners.
  • Recruitment, Retention & Onboarding: Lead hiring efforts, onboarding, staff retention strategies, and supervise mandated training.
  • Compliance & Quality Assurance: Ensure adherence to regulations, complete client assessments timely, monitor records, and maintain data accuracy.
  • Client Management: Maintain 200 active clients per site, resolve issues promptly, oversee ISPs and client documentation.
  • Documentation & Reporting: Oversee monthly progress notes, maintain client files, submit weekly reports.
  • Meetings & Community Involvement: Facilitate internal meetings, promote community engagement, and strengthen agency visibility.
  • Team Management & Supervision: Ensure staff compliance with supervision policies, handle escalated concerns.
  • Administrative Oversight: Oversee payroll, office environment, and administrative responsibilities.
  • Strategic Growth & Innovation: Support expansion strategies, develop community relationships.

    • Minimum Qualifications: Bachelor's or Master's in relevant fields, 5-7 years in clinical/nonprofit leadership, 3 years leading 20+ staff, knowledge of Medicaid, EHRs, and ISP protocols. Strong leadership, organizational, and communication skills.

    Seniority level: Director

    Employment type: Full-time

    Job function: Management and Manufacturing

    Industries: Mental Health Care

    Referrals increase your chances of interviewing at Winners Circle Group by 2x

    Get notified about new Director of Operations jobs in Houston, TX.

    Houston, TX $120,000.00-$135,000.00 3 days ago

    Houston, TX $170,000.00-$190,000.00 1 week ago

    #J-18808-Ljbffr
    Apply Now!
    Similar Jobs ( 0)
    -- View More Similar Jobs --