Customer Relations - Liberty Vet Pets : Job Details

Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you will play a crucial role in providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. Daily Responsibilities: Answer incoming customer calls and address inquiries promptly Resolve customer issues with professionalism and efficiency Ensure customer satisfaction through personalized service Required Skills: Strong problem-solving abilities Excellent communication skills Experience in customer service management Knowledge of Zendesk or similar customer service platforms Ability to handle escalations and resolve conflicts Company Information: Liberty Vet Pets - Veterinary Hospital & Home Visit Services is dedicated to providing top-notch medical, surgical, and dental care for pets in Philadelphia. Dr. Bonnie Valiente VMD leads our experienced team in offering compassionate care in a comfortable environment. We prioritize preventative pet care and strive to educate pet owners on how to best care for their furry friends. Salary and Benefits: Salary Range: $30,000 - $40,000 per year Benefits: Health Insurance, 401(k) EEO Statement: Liberty Vet Pets is an equal opportunity employer and prohibits discrimination and harassment of any kind. Employment Type: Full Time Years Experience: 1 - 3 years Salary: $15 - $20 Hourly Bonus/Commission: No