Assembly Support Clerk/Trainer - State of Wisconsin : Job Details

Introduction The Assembly Sergeant at Arms Office is currently accepting applications for a Support Clerk/Trainer to join the Wisconsin State Legislature. The Assembly Sergeant at Arms is a non-partisan office that aids the operation of the Assembly. This position will provide support to the Wisconsin State Assembly. Position Summary Support Clerk responsibilities include, but are not limited to:

• Supporting the everyday functions of the Legislature by completing a variety of tasks, including Legislative errands and deliveries, office support work, carrying/moving heavy items, occasional mail delivery, and answering the phone.
• Assist Legislative operations by staffing and setting up Legislative meetings and floor sessions, including technology setup and operation.
• Aiding in ensuring the security of the Assembly and its members. Strong facial recognition capabilities, an ability to monitor access, and the ability to work well with a wide variety of people.
• Use oral and written communication skills along with computer and organizational skills to aid operational practices with attention to detail.

Trainer responsibilities include, but are not limited to:

• Act as a lead worker, set the example for others, take initiative, work with and back up managers, and demonstrate strong problem-solving and organizational skills.
• Train and mentor employees on the various operational aspects, ensuring competency and understanding. Communicate expectations in a clear and easy-to-understand way, instilling high commitment to excellence in customer service.
• Develop and improve training documents and offerings.
• Work with managers to streamline training for employees, including tracking employee progression, developing improvement plans, and utilizing available resources to improve performance.
• Evaluate the success of training and develop metrics for improvement.

Salary Information The salary range is $35,525 to $54,154, based on experience and education. This position qualified for state benefits. Additional information regarding benefits can be found on LHRO's website at . Qualifications We are looking for an individual with:

• Excellent customer service and interpersonal skills.
• Employee training and development experience.
• A strong work ethic and experience taking initiative.
• Strong written and oral communication.
• Professional problem-solving and demonstrated attention to detail.
• A commitment to a non-partisan standard of conduct.

The following skills and abilities are required for this position.

• Non-partisanship
• Professional attire and demeanor.
• A valid driver's license for occasional travel throughout the state.
• Occasional evening and weekend hours.
• Physical ability to lift and carry items safely.
• A background check will be conducted.

The following skills are desire:

• College degree, training credentials, or equivalent experience in a related field.
• Technology, a/v, sound system setup and operation.
• Positions in customer service, safety and security, and/or quality assurance.

How To Apply Please send resume and cover letter highlighting your experience to [email protected] . Deadline to Apply Deadline to apply is August 15, 2025.