Administrative Assistant - Prism Specialties : Job Details

Electronic Restoration Services (ERS) is a disaster electronics restoration company specializing in the restoration of consumer and commercial electronics. We are locally owned and operated and are looking for that special candidate who has a strong work ethic, excellent customer service, is detailed oriented and looking for a unique opportunity to grow within a dynamic company.

This role reports directly to the GM/owner and is responsible for the organization and coordination of office operations, procedures, and resources to facilitate organizational effectiveness and efficiency. This unique position requires strong administrative abilities, outstanding customer service, and proficiencies in logistics. Your duties will include but not limited to the following areas:

Responsibilities

• Customer service answering phones and ensure that quality customer service is provided, corresponding via e-mail, and timely follow up with clients, staff, and other offices.
• Accounting managing accounts receivable and collections.
• Purchasing office maintenance, office and warehouse supplies for all 3 departments.
• Human Resources job posting, maintaining job descriptions, onboarding of new employees, ensuring compliance to all local, state and federal employment laws, maintain personnel files, payroll, and supporting payroll process.
• Job Tracking thorough collection, accurate entry, and timely updating of job-specific information into company systems and tracking databases.
• Logistics coordination of staff and vehicles in scheduling jobs while optimizing company resources and time.

Qualifications / Skills

• 2 years of administration/office management and operations experience preferred.
• Experience with insurance claims and/or logistics a plus.
• Excellent communication and organization skills
• Ability to perform work without direct supervision.
• Proficient computer skills (e.g., MS Office, Excel, Outlook, etc).
• Successfully complete a criminal background check.
• The ideal candidate for this position will have an associate degree (preferred).

Additional company info:

• 9 paid company holidays
• This is a full time/permanent position NOT SEASONAL
• Hours: Mon Fri 8:00 am 4:30pm
• Opportunity to work overtime

Compensation: $25.00 - $28.00 per hour

For over 25 years, steady and calculated growth has evolved the company into a world-class operation in restoring electronics, art, textiles, and documents quickly and effectively. Since 1993 Prism Specialties has been making its mark recovering and restoring electronics specializing in both residential and commercial markets. As we strive to accommodate our customers and their restoration needs, Prism Specialties expanded into art restoration, document restoration, and textile restoration.

Our teams specialize in recovery solutions for major disasters related to fire, water, lightening and vandalism. We provide high quality and cost-effective hands-on restoration services with appropriate turnaround times that contractors, claims professionals, and homeowners require.

Those individuals who become part of our team are both knowledgeable and skilled. We offer a viable work environment with the ability to make a positive impact on the community and have more control over their future.