Administrative Assistant II - Front Desk - State of Colorado : Job Details

The main purpose of this position is to provide general office support within Extended Studies(ES) and Prison Education Programs (PEP). The position will be responsible for front-desk operations, including answering phones, opening, logging, and sorting mail and e-mail, taking messages, making referrals, and greeting the public. The goal of the tasks performed in this position will be to increase the effectiveness and efficiency of clerical and customer service operations within the unit. This position will be the central point of contact for ES/ PEP clients including students, parents, sponsors, and adjunct and affiliate faculty, in guiding them through processes, analyzing distance learning issues, and determining the correct individual/department to which they should be referred. Support the units within the department with data entry into Banner, Xtender, Workday, and local databases, and various tasks that occur during peak registration periods and large projects. It is imperative...Administrative Assistant, Front Desk, Administrative, Operations, Assistant