Accounts Receivable Trade Specialist - StevenDouglas : Job Details

Accounts Receivable Trade Specialist

StevenDouglas

Job Location : Rochelle Park,NJ, USA

Posted on : 2025-08-01T14:28:48Z

Job Description :

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Job Title: Accounts Receivable Trade Supervisor

Location: Food and consumer goods company

Shift: Monday-Friday, 8:30 am-5 pm or 9 am-5:30 pm

Reports to: Finance Director/Controller

Position Overview:

The Accounts Receivable Supervisor leads the team responsible for managing customer payments, account reconciliation, and resolving any issues related to outstanding balances. In addition to overseeing the team, the supervisor will manage their own accounts, ensuring the correct processing of chargeback deductions with appropriate documentation. This position requires coordination with customer service, sales, and brokers to manage sales promotions and ensure accurate and timely reconciliation of promotional expenses. The role also plays a significant part in the monthly close process by managing customer promotional accruals in alignment with company financial policies.

Key Responsibilities:

Accounts Receivable:

  • Supervise the accounts receivable team and oversee daily operations.
  • Manage the full accounts receivable cycle from invoicing to collections.
  • Provide guidance on the ERP system setup for efficient AR processing.
  • Ensure new customer accounts are established accurately and on time, with appropriate credit documentation.
  • Prepare and deliver monthly reports on accounts receivable aging, collection efforts, DSOs, and other KPIs to the finance director.
  • Resolve deductions by gathering documentation from customer portals and handling disputes or issuing credit notes as necessary.
  • Monitor customer account aging and calculate necessary reserves.
  • Conduct monthly analysis of trade activities for major retailers.
  • Draft clear communications to customers and internal teams about chargebacks, disputes, and resolutions, ensuring prompt handling of issues.
  • Respond to customer and internal inquiries on billing, documentation, or chargeback disputes in a timely and accurate manner.
  • Build and maintain strong relationships with both internal stakeholders and external customers.
  • Assist the accounting department with various projects as needed.
  • Carry out additional tasks as required.

Preferred Qualifications:

  • Bachelors degree in Finance, Accounting, or a related field.
  • 5-7 years of experience in accounts receivable and collections, with knowledge of processing transactions through customer portals (e.g., KeHE, Amazon, Kroger, Walmart) and managing trade spend related to promotions is REQUIRED
  • Experience with ERP systems like NetSuite or trade promotion systems is beneficial.
  • Familiarity with electronic data interchange (EDI) for processing orders.
  • Proven ability to manage receivables efficiently, track KPIs, and follow company policies on order management.
  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks in a fast-paced setting, with a focus on meeting deadlines.
  • Highly organized, detail-oriented, and capable of managing priorities effectively.
  • Analytical mindset with strong problem-solving skills.

Preferred Skills & Attributes:

  • Demonstrated leadership and ability to inspire confidence, encourage collaboration, and drive improvements within the team.
  • Strong critical thinking skills, with the ability to perform root-cause analysis and resolve issues effectively.
  • Excellent interpersonal skills, fostering positive relationships with internal teams and external clients.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Accounting/Auditing
  • Industries Food and Beverage Services

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