(USA) Manager, Walmart Services - Walmart : Job Details

Manager, Walmart Services – Money Services Business Management

Want to use your expertise as a business leader to help shape the future of consumer financial services at one of the largest non-bank consumer financial service businesses in the World? Together with its partners, the team maintains a relentless focus on innovation and financial inclusion with the goal of helping the tens of millions of customers it serves to “Save Money. Live Better.”

As the Manager – Money Services Business Management, you will be responsible for supporting key Money Services business(es) in our Financial Services organization, orchestrating key initiatives, achieving business P&L results, and driving innovation. You will project manage cross-functional business initiatives, partner with key internal and external stakeholders, and coordinate business reporting & follow-ups. You will be a key leader on one of the largest non-bank consumer financial services businesses in the world. You will leverage experience with Money Services businesses & key initiative leadership for businesses such as Money Transfers, Bill Payment, Check Cashing, Money Orders, Deposits & Withdrawals, ATMs, and Tax Preparation.

You'll sweep us off our feet if:

• You are someone who takes end-to-end ownership to independently lead cross-functional partners through strategic, high visibility projects.
• You have the ability to lead cross-functional teams and external business partners to deliver successful P&L results.
• You are customer-obsessed and have achieved meaningful outcomes for creating and implementing improved customer experiences.
• You have strong analytical skills to interpret insights coming from various initiatives and have a mindset for continuous learning and improvement. You have experience assembling reports and working with analytical tools to guide businesses with fact-based decision inputs.
• You have a track record of coming up with inventive & sustainable solutions for complex problems and achieving meaningful outcomes within the financial services industry.
• You have shown an ability to build relationships and influence without authority, aligning stakeholders with competing priorities.
• You are a strategic thinker, having the ability to look at the long term and are comfortable making tough decisions.
• You showcase an ability to operate comfortably with ambiguity and lead the team through multiple complex initiatives simultaneously.
• You have excellent communication and interpersonal skills to collaborate and communicate at the necessary level of detail depending on the audience, including executives.
• You are structured in your thought process and can break down large problems into smaller simpler problems.
• You are someone who can execute, with strong discipline and organization skills; someone who gets things done.
• You are stimulated by challenges and are ready to engage at Fortune 1 scale.

You'll make an impact by:

• Achieving goals and results - Set and communicate clear and aligned goals for your business lines while sustaining an environment of the highest standards of integrity, compliance, and ethics.
• Leading business growth - Incubate, launch, test, and scale high impact strategic projects that drive growth for the Financial Services businesses you will lead.
• Improving the customer experience by viewing insights and trends – Use strategic thinking and innovation to create a seamless customer experience and improve existing Financial Services customer experiences & operations.
• Strengthening the strategy - Equip yourself with the latest industry knowledge and insights and translate them to help build and communicate clear and compelling strategies.
• Building cross-functional relationships - Build and sustain relationships with key internal and external partners to accelerate alignment and support on key initiatives and objectives.
• Deliver results – Achieve customer, operational, and financial metrics for existing and newly established business lines and set & achieve annual operating performance objectives.
• Drive operational excellence – Get the fundamentals right and identify opportunities for operational efficiency and improvement.
• Seeking opportunities - Proactively seek out opportunities to propel the business forward and prepare for the next generation of customer services and experiences.

Minimum Requirements:

• Bachelor's degree in Business or related field and 3 years of experience in consumer financial services (e.g., bill payment, money transfers, money orders, check cashing, tax preparation, deposits & withdrawals), product management, marketing management, customer relationship management, retail operations, or related area.
• 3 years of experience leading direct reports and/or large cross-functional teams.

Preferred Qualifications / Other:

• Business management in financial services, banking, or consumer lending, or innovation consulting experience in consumer financial services.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

About Financial Services

The Walmart U.S. Financial Services team operates one of the largest non-bank consumer financial services businesses in the world. At Walmart Financial Services, you will play a crucial role in shaping the very future of consumer financial services. Together with its partners, the team maintains a relentless focus on innovation so that it can help the tens of millions of customers it serves to Save Money. Live Better.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity - unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life.

The annual salary range for this position is $76,000.00-$114,000.00. Additional compensation includes annual or quarterly performance bonuses.

Primary Location: 702 Sw 8Th St, Bentonville, AR 72716, United States of America